FAQ

Frequently Asked Questions

1. What areas do you serve?

We proudly serve West Tennessee, including Jackson, Memphis, and surrounding communities.

2. How do I book a rental?

You can book directly through our website or contact us by phone. Simply choose your games, select your date, and we’ll confirm availability.

3. Do you deliver and set up the equipment?

Yes! Delivery, setup, and pickup are included in most rentals. We’ll make sure everything is ready for you to enjoy stress-free.

4. How long is a typical rental period?

Most rentals are for 2 days, but we can customize rental times to fit your event. Multi-day rentals are also available upon request.

5. What happens if it rains on my outdoor event?

For outdoor rentals, we understand weather can change plans. Contact us as soon as possible, and we’ll work with you to adjust or reschedule.

6. Is supervision required for the games?

Yes. A responsible adult must supervise games and inflatables at all times to ensure safety.

7. What if equipment is lost or damaged?

Renters are responsible for all equipment during the rental period. Lost or damaged items will be charged at replacement value.

8. Do you require a deposit?

Yes, a 50% deposit will be required to secure your booking. The remaining balance is due prior to your event.  If you are a school or business that is required to use a purchase order, please contact us directly by phone at 731-780-4627.

9. What types of events are your rentals good for?

Our rentals are perfect for birthdays, school events, church gatherings, community festivals, and corporate events in West Tennessee.

10. How far in advance should I book?

We recommend booking at least 2–3 weeks in advance to ensure availability, especially during busy seasons.